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Client Services Supervisor - (02565335)

Min Salary: $85000.00
Candidate Type: Full Time
Listed Date: 1/31/2018
Comments
Commercial Team Supervisor, began by overseeing a commercial team of 7 employees supporting accounts for 6 offices. I later accepted responsibility for setting up the International / Reverse Flow department in our local office, while growing the team to 10 members. By fourth quarter of 2016, I was given the opportunity of on-boarding the select revenue accounts for 10 offices across the Midwest region.  I’ve gained experience working with global service center teams in other countries and SE USA. to improve workflow processes within our matrix organization. I currently oversee 18 direct reports within 3 service teams which are responsible for over $6M in revenue. I strive for high employee morale, and believe it’s key to account and valuable team member retention as well as revenue growth. This year, I’ve focused a great deal of energy forming and improving working relationships and processes across the Midwest region – while identifying and eliminating ‘waste’ in the transition of commercial accounts to our service center.

Likes management, leading a team and is very people oriented and likes account management, working with producers to get accounts on the books and has handled all size of accounts including large national accounts and complex global accounts.  Has handled most classes and types of business except hospitality.  
good with contractors.  Key is she likes client involvement.

 
The Butlers Company • 2451 McMullen Booth Rd. • Oakbrook Tower • Suite 200 • Clearwater, FL 33759
Phone: 727.725.1065 • Fax: 727.725.0389 •
kbutler@butlerscompany.com