We find the TOP ECHELON of candidates for our clients. Our clients typically want more than just employees who match their job specs, they want employees who excel. They want the right 'fit'. We make that happen. We move fast. We get results. We are honest in our approach.

Director of Customer Success - (02527227)

Min Salary: $75000.00
Candidate Type: Full Time
Listed Date: 9/29/2017
Degree: Bachelor Crim

   • Client Relationship/Account Management
   • Post Sale Training
   • SaaS Implementation
   • Client Onboarding
   • Process Creation
   • Project Management
   • Strategic Consulting
   • Client Retention

Director of Customer Success | Gooten | New York, NY & Chicago, IL
February 2016-June 2017
 • Promoted within company by demonstrating success in building support department successfully
 • Drove client engagement by revamping onboarding process, and creating more in depth conversations resulting in faster and more successful cycle
 • Grew 65% of accounts by over 25% over 1 year period by conducting business analysis and creation of case studies
 • Managed multiple website creation projects from inception to launch
 • Communicated customer feedback to design team to improve product roadmap
 • Reduced partner churn by 8% through additional process creation

The Butlers Company • 2451 McMullen Booth Rd. • Oakbrook Tower • Suite 200 • Clearwater, FL 33759
Phone: 727.725.1065 • Fax: 727.725.0389 •